CRM & Automation · Magic Pulpo
Your CRM should close deals.
We implement, repair and automate CRMs on Salesforce, HubSpot, ActiveCampaign or the stack you already own. Record-keeping becomes an active revenue engine: scoring, routing, journeys and data your team can trust.
Our point of view
The platform is rarely the problem.
- Lead-to-close designed once
- Enforced by the system, not by discipline
- Your team stops doing the automatable part
The build
What we set up.
01
Chosen to fit, with no vendor loyalty
Salesforce for enterprise depth, HubSpot for speed, ActiveCampaign for lean teams, custom where nothing fits. We recommend on your requirements and integrate with what you keep. We resell nothing.
02
Pipeline automation
Lead scoring, opportunity routing, automated follow-up and pipeline dashboards. Journeys triggered by real CRM events such as behaviour, in addition to time delays. Your sales team closes; the system does the admin.
03
Data quality & integration
A CRM is only as good as what is in it. Deduplication rules, validation logic, and documented API integrations with your site, forms, email and warehouse, so the data stays clean after we leave.
The engagement
How it works
A structured engagement from first call to measurable results.
- 01
CRM audit
Your current org, whichever platform: data model, automation health, integration points, and the gaps causing manual work.
- 02
Revenue architecture
The lead-to-close flow: stages, SLAs, scoring criteria, and the triggers that move prospects automatically. Platform decision made here if one is due.
- 03
Build & configure
Flows, journeys, field mapping, custom objects, built in your own org and documented as we go.
- 04
Test & validate
End-to-end scenarios with real data, UAT with your sales and marketing teams. No surprise behaviours in production.
- 05
Train & hand over
Admin training, user documentation, and a 30-day hypercare period with direct access to the architect who built it.
What you get
Every engagement is scoped and priced upfront. No retainer surprises.
- 01Full CRM audit and revenue architecture document
- 02Vendor-neutral platform recommendation where a decision is due
- 03Lead scoring model and routing automation
- 04Automated journeys: email and triggered sends (up to 5)
- 05Pipeline automation and visibility dashboards
- 06Data quality rules and deduplication logic
- 07Documented API integrations with your site and martech
- 08Admin training and 30-day hypercare after go-live
What this costs
Indicative: the final range is set on the call. Fees only; media spend is never marked up. Figures in EUR.
The record
Numbers we stand behind.
94%
Checkout completion, orders flowing into Salesforce, Berlitz India
6 wks
Brief to live, Berlitz India shop
3
Systems wired into one checkout, Berlitz India shop
The proof



